Sproose Brings Your #ootd to Life Through Photo Sharing and SupportKit

If you’re an Instagram user, you’ve probably seen a post tagged #ootd (outfit of the day) come across your feed.

Read on

What “Startup” Fashion Looks Like at Radialpoint

What does fashion have to do with launching a startup? Isn’t the very nature of wanting to start your own business, nonconforming? A resounding chuckle spread across our 110...

Read on

[INFOGRAPHIC] “Dans La Rue” with Radialpoint

Every week, Radialpoint employees volunteer their time to prepare hot dogs for Montreal’s Dans La Rue - an organization that helps homeless youth get back on their feet. Yesterday was the first one...

Read on

3 Pro Tips for Effective Live Chat Tech Support  

When it comes to solving complex issues, live chat support with remote take-over has many advantages over the phone. Yet many companies still struggle to make it perform to...

Read on

4 Steps to Knowing Your Users as Well as You Know Your Code

I released Mugshots, my first iPhone app in January 2009, less than 6 months after the app store’s debut and months before the iPhone was even officially available in Canada....

Read on

The Cost of Multi-Vendor Support

With so many tech products in today’s homes that are increasingly interconnected —and not just in geek households- consumers are facing a whole new set of challenges. As a...

Read on